Customer Support

Our After Sales Support Team are a bunch of dedicated legends, ready to answer any questions you have about your Zempire or handle any warranty claims.

FREE SHIPPING*

Enjoy FREE standard shipping within the contiguous U.S. when you create an online account and place an order over $100*.

FAST SHIPPING

Deliveries typically arrive within 2–7 business days (add 1–2 days for rural or remote areas), shipped from Seattle via FedEx or UPS. Overnight express service available.

CHANGE OF MIND EXCHANGE/RETURNS

If within 30 days of purchase you have second thoughts, you can return the item and exchange it for item(s) of equivalent value. Ts & Cs & freight charges apply.

Key Benefits

ZIP AROUND INTERNAL WINDOW COVERS

Open and close your windows from inside the tent. | Internal window covers allow you to open or close your windows without leaving your tent. Full zip-around panels ensure you are completely protected from the outside elements.

INTERNALLY ACCESSED REAR STORAGE

Additional storage keeping your tent and awning free from clutter. | A protected storage area at the rear of the tent that is easy to access via large zip-closed openings in the rear inner wall, keeping your tent and awning free from clutter.

STABILISING BROW POLES

Provides additional stability and head room. | Prevents the tent from twisting, provides additional stability in the wind, and also increases internal headroom.

Pronto 5 V2 Air Tent

Floor plan
Profile height
Tech Specs
Seasons
3
Sleeps comfort
4 people
Sleeps maximum
5 people
Sleeping areas
1
Sleeping areas rooms
1
Sleeping capacity
5 people
Peak height
193 cm / 76.0 in
Floor material
14x14, 180gsm PE
Bedroom area
7.70 m² / 82.9 ft²
Entry exit points
1
Weight
16.8 kg / 37.0 lb.
Packed dimensions
72 x 37 x 37cm / 28.3 x 14.6 x 14.6in
Frame and Fabric Specs
Frame material
Inflatable airsystem tubes
Fibreglass 9.5mm
Fly fabric
150D, 135T poly oxford
Inner fabric
75D, 190T polyester
Waterhead rating
3,000mm
Uv rating
UPF 50+
What's in the bag?

  • Awning Pole Set Dome
  • Emergency Repair Kit
  • High Pressure Pump
Warranty

2 YEAR PRONTO SERIES GUARANTEE 

We take pride in the quality and design of every ZEMPIRE tent, thats why our PRONTO SERIES tents come with a strong guarantee designed to protect you as our valued customer. ZEMPIRE will repair or replace this tent, should it fail due to faulty materials or manufacture for a period of 2 years from the date you purchase.

(For a full explanation of what is covered under this warranty please refer to our Warranty Page)

Pronto 5 V2 Air Tent

EXPERT ADVICE

What makes Zempire Air Tents different from traditional tents?

Zempire Air Tents feature inflatable air frames, allowing for a quick and hassle-free setup, unmatched durability, and superior comfort. For a lot of Zempire Air Tents, one person can pitch and inflate to complete the setup.

Are Zempire tents suitable for extreme weather conditions?

Our strongest air tents which we have seen hold up to cyclone conditions are our Air Canvas Series Air Tents. Zempire air tents are more stable in windy conditions than traditional pole tents, however it is not advised to camp in extreme weather conditions. All Zempire air tubes have incredibly high burst strengths so it is very unlikely that an air tube would expand and burst in hot temperatures.

What add-ons can I get for Zempire Air Tents?

Depends what Zempire Air Tent you have, but here's a quick overview:

  • Shelter Links - to connect your air tent to an air shelter to create one combined, weatherproof setup.
  • Footprints - to protect your tent floor and make pack away even easier.
  • Heat Shield Covers/Liners - to decrease the internal temperatures in warmer months & darken the interior.
  • Awning Wall Sets - a 2-piece set to provide covered or mesh awning extensions at the front of your tent awning.
  • Sunrooms (Canvas Only) - a 3-piece wall set, including floor which transforms your canvas tent awning area into another protected room.
How do I maintain and clean my Zempire tent?

• Ensure guy ropes are out at all times during use. 
• Never pack your tent away wet. If you must take your tent down when wet, ensure that it is dried completely as soon as possible to prevent mildew from forming. 
• If mildew does form on your tent, wash off with warm water and a soft brush to prevent further growth, do not use soap or detergents. 
• Do not use an open flame inside your tent. The fabric has been treated with a fire retardant but is in no way fire-proof. 
• It is important that lower vents are opened at all times to reduce condensation. During humid or damp conditions, it is recommended that the waterproof door covers are opened to expose the mesh layer, enabling additional airflow throughout your tent. 
• Do not use open-cell foam mats directly on the tent floor. This can cause condensation between the mat and floor and if not dried out, can lead to mildew from forming.

Do Zempire tents come with a warranty?

They sure do. Your warranty period is determined by which tent series you have. See the warranty tab above for specific product warranty.

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